Procurement
IC Source Direct — connector and interconnect sourcing. RFQ first.
Submit an RFQ with the form or by email ([email protected]). Sign in to track quotes and replies in the buyer portal. Portal preview uses sample data—the same layout after you sign in.
How to buy
Send a connector list
RFQ form or email. Attach a BOM or paste your line list — MPN, quantity, pitch, pin count, or even just a description.
Parametric match & quote
We match each line by pitch, pin count, current rating and temperature, cross-reference datasheet-verified alternates, then return price, lead, MOQ and condition.
Confirm & align docs
You set freight, payment and documentation requirements; we match your PO process.
Buy, QC, consolidate
We buy from the Shenzhen interconnect channel, inspect per agreed criteria, then consolidate every supplier into one shipment.
After-sale
Same thread for any issues. Returns and warranty terms are stated in the quote.
RFQ & account
Guest RFQ is fine. Use the same email when you register so inquiries connect to your account. Signed-in buyers use the portal for quotes, status, and payment when offered. First response typically within one business day; complex BOMs may take longer.
Account & RFQ
Do I need an account to submit an RFQ?
No—submit from the BOM / RFQ page with your work email (no login required). To track status, request payment when enabled, and reach our team in one place, sign in with that same email—register once or use magic-link sign-in when offered. Registering keeps RFQ discussion, order progress, and payment steps together in your portal so the workflow stays digitized end to end, not only as loose email threads.How quickly will you reply?
We aim to send a first response within one business day (local business hours). Large BOMs or allocation checks may need more time — we will say so in email.When and how can I pay?
After we review the RFQ. Payment options (e.g. PayPal where enabled) appear on the quote / portal when ready.Why is my RFQ not showing under My inquiries?
Same email as the form + portal sign-in. New rows can lag briefly; email us the reference if still missing.I submitted but got no email.
Check spam/promotions; safelist our domain if IT allows. No mail in ~1 business day? Email with company + RFQ ref.How do I flag an urgent or production-down request?
Note timeline/impact on the RFQ. After submit: reply to our thread or email—always include the RFQ reference.
Contact
Terms of sale (summary)
Non-binding overview. Your quote, order confirmation, and signed agreements control.
Last updated: April 12, 2026
Important
Binding terms are the written quotation, confirmation, invoice, and any master agreement—not this summary. If in doubt, ask counsel before you commit.
Quotes & formation of orders
Catalog listings and website content are invitations to treat. A firm order exists when we accept your purchase order or issue an order confirmation in writing (including email), consistent with the agreed quote. We may decline orders that fail compliance, credit, or supplier-imposed restrictions.
NCNR / allocation lines — when a supplier imposes non-cancellable, non-returnable terms, we pass that through and label it on the quote before you commit.
Price, currency & taxes
Prices are as quoted in the currency stated. Unless the quote explicitly includes them, VAT, sales tax, withholding, customs duties, and brokerage are typically the buyer's responsibility at destination. Anti-dumping or trade measures that arise after quote acceptance may require re-pricing or cancellation of affected lines—we notify you promptly when we become aware.
Payment
Payment method, milestones, and credit limits are agreed per customer and stated on the quote or account terms. We may suspend shipment or decline new orders when invoices are overdue. Online payment options (for example PayPal) appear only when enabled for your quote and region.
Delivery, title & risk
Incoterms on the quote define transfer of risk, freight booking, and export/import filing responsibilities. Delivery dates are estimates unless we expressly commit to a fixed date in writing. Events outside our reasonable control (supplier delays, allocation, customs holds, carrier failures) may shift timelines; we communicate slippage when we know it.
Inspection & acceptance
You should inspect quantity, identity, and external condition on receipt. If you require electrical test or decapsulation, agree the scope, cost, and acceptance criteria before purchase—standard commercial sales may not include AQL sampling unless quoted.
Returns, cancellations & warranty
Return eligibility depends on what was quoted: standard catalog lines may allow return in original factory condition within a stated window; programmed, cut tape, NCNR, or custom orders are often final. Manufacturer warranties pass through where applicable; independent channel lines follow the warranty stated on your quote. Do not return goods without a return merchandise authorization (RMA) reference—we will not accept liability for unauthorized returns.
Traceability, authenticity & country of origin
We describe channel type and available traceability (lot codes, COO, test reports) on the quote when known. You are responsible for telling us your counterfeit-avoidance and compliance standards before we buy. If we cannot meet those standards on a line, we decline rather than ship undocumented material.
Limitation of liability
To the maximum extent permitted by applicable law, our aggregate liability arising from a given order is typically limited to the amount you paid us for that order, excluding indirect or consequential damages (including lost production, lost profits, or recall costs) unless mandatory law says otherwise. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent still lawful. Your sole remedy for non-conforming goods is generally repair, replacement, or credit as stated on the quote or RMA decision.
Force majeure, disputes & governing terms
Neither party is liable for delay or failure caused by events beyond reasonable control (including acts of government, war, pandemic, fire, flood, or critical supplier failure), provided the affected party notifies the other without undue delay.
Governing law, venue, and arbitration — if you have a master agreement with us, it controls. Otherwise, the jurisdiction, dispute resolution, and governing law for your purchase are stated on your quote or order confirmation. If they are silent, ask us for the standard terms that apply to your entity and ship-to location before placing the order.
Changes to this section
We may update this summary to reflect how we explain our process. The "Last updated" date will change; it does not retroactively alter executed quotes or contracts.
Buying FAQ
What should I include in my first message?
MPN + quantity is enough to start. If you only have a description, send pitch, pin count, gender, mounting style and current rating — we parametric-search from there. BOM attachments (Excel/CSV) are welcome.How fast do you reply?
We aim to send a first response within one business day (local business hours). Large BOMs or allocation checks may need more time — we will say so in email.Can you match a connector by pitch and pin count instead of MPN?
Yes. Give us pitch (e.g. 2.0 mm), pin count, gender, mounting (SMT/TH/wire-to-board), current and temperature. We query Molex, TE, JST, Hirose and others and return datasheet-verified crosses — not just distributor substitutions.Do you source circular and heavy-duty connectors?
Yes — M8, M12, M23, Deutsch DT/DTM, Amphenol MIL-SPEC and Harting Han series. Quote includes IP rating, contact count, shell size and locking type.What about FFC/FPC connectors — the pitch is critical?
FFC/FPC is our highest-precision category. We verify pitch (0.5 mm, 1.0 mm, 1.25 mm), contact count, lock type (flip/slider/ZIF), and whether your cable is Type A or Type B before quoting. Never assume across manufacturers.Can you supply crimped wire assemblies or just connectors?
Both. Sub-assemblies (pre-crimped wire-to-board, overmoulded circular) sourced in China are often faster and cheaper than sourcing raw connectors and crimping locally. Add dimensions and wire spec to the RFQ.How do you handle counterfeit risk for connectors?
Authorised distributors first (Molex/TE/Amphenol authorised channels on the Shenzhen spot market). For excess/spot, we check date codes, lot traceability and contact plating under microscope. Lines we can't document, we pass — not substitute.Currency and payment?
We pay suppliers in RMB on your behalf. Your invoice is in USD/EUR/SGD by agreement — wire transfer and PayPal (where enabled) supported.Can you consolidate connectors from multiple brands in one shipment?
That is the core service. One RFQ can span Molex, JST, Hirose and Phoenix Contact — we buy all lines, consolidate into one box, and ship on a single AWB. Lead times reconciled per line.NCNR quotes?
Upstream NCNR rules apply to connector reel orders. NCNR lines are labelled before you commit — never a surprise.Legal terms?
Terms of sale on this page is a summary. The signed quote supersedes it. Terms of sale.